Last updated: January 15, 2026
By accessing and using the website at backchannelinbr.com (the "Website") and any services offered by BackChannel Pagamentos Ltda. ("BackChannel," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.
BackChannel Pagamentos Ltda. is a payment institution registered with and authorized by the Banco Central do Brasil (BCB) to provide cross-border payment infrastructure services. Our services are subject to applicable BCB regulations, including but not limited to regulations governing foreign exchange operations, anti-money laundering (AML) requirements, and know-your-customer (KYC) obligations.
You may use our Website for lawful purposes only. You agree not to:
Access to BackChannel's payment infrastructure services is subject to a separate service agreement, including KYC/AML onboarding requirements mandated by BACEN regulations. This Website serves informational purposes. Actual payment services are governed by executed service agreements between BackChannel and authorized clients.
All payment transactions processed through BackChannel's platform must comply with applicable BACEN foreign exchange resolutions, AML/CFT regulations, and other regulatory requirements. Clients are responsible for providing accurate transaction purpose codes and documentation as required by applicable regulations.
The Website and its original content, features, and functionality are owned by BackChannel Pagamentos Ltda. and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.
The Website is provided on an "as is" and "as available" basis. BackChannel does not warrant that:
Nothing on this Website constitutes financial, legal, or regulatory advice. You should consult qualified professionals for advice specific to your situation.
To the fullest extent permitted by Brazilian law, BackChannel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website. Our total liability for any claim arising from use of the Website shall not exceed BRL 1,000.
Our Website may contain links to third-party websites. These links are provided for your convenience only. BackChannel has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website, you consent to the data practices described in our Privacy Policy.
BackChannel operates as an authorized payment institution under Brazilian law. Our services are subject to oversight by the Banco Central do Brasil. We comply with all applicable regulations including Lei n. 12,865/2013 (Payment Institutions Law), LGPD (Lei n. 13,709/2018), and relevant BCB Resolutions governing cross-border payment operations.
BackChannel reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with an updated date. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the City of Sao Paulo, State of Sao Paulo, Brazil.
If you have any questions about these Terms, please contact us at:
BackChannel Pagamentos Ltda.
Avenida Paulista, 1578, 12 andar, Sao Paulo, SP 01311-200, Brasil
Email: [email protected]